Skip to Main content Skip to Navigation
Conference papers

Crisis management: use of systemic approach for strategic decision-making training

Antonin Hamon 1 Florian Tena-Chollet 1 Aurélia Bony-Dandrieux 1 Vincent Chapurlat 2 
1 EUREQUA - Etude des Risques et de la Qualité de l’air
LGEI - Laboratoire de Génie de l'Environnement Industriel et des Risques Industriels et Naturels, LSR - Laboratoire des Sciences des Risques
2 ISOAR - Ingénierie des Systèmes et des Organisations pour les Activités à Risque
LGI2P - Laboratoire de Génie Informatique et d'Ingénierie de Production, LSR - Laboratoire des Sciences des Risques
Abstract : Our societies are regularly exposed to crisis situations due to natural or industrial disasters. Crisis management teams are involved to overcome these events by taking operational, tactic or strategic decisions. Any strategic decision must take account of various complexity factors e.g. spatial aspects, media or time pressure. The strategic decision is also constraint by human factors particularly those due to unprepared actor’s reaction when facing intensity and rarity of the crisis. The territory concerned by the crisis highlights different resources, means and issues more or less strictly dependent. Decision makers have also to deal with uncertain, complex, missing or ambiguous information. So it seems important to prepare them as much as possible by training exercises. The systemic approach gives the possibility to model the crisis and so to give a tool for trainers. In this article the case of an industrial crisis will be modeled, first by defining the crisis environment system and then its evolution. All of the sub-systems of this environment will be analyzed by identifying their interactions, their internal and external logics, their goals and their missions. This case will be used to highlight a method to determine the consequences of a decision during a training session.
Document type :
Conference papers
Complete list of metadata
Contributor : Administrateur IMT - Mines Alès Connect in order to contact the contributor
Submitted on : Thursday, August 18, 2022 - 10:23:30 AM
Last modification on : Thursday, August 18, 2022 - 2:37:05 PM


Crisis management use of syste...
Files produced by the author(s)




Antonin Hamon, Florian Tena-Chollet, Aurélia Bony-Dandrieux, Vincent Chapurlat. Crisis management: use of systemic approach for strategic decision-making training. ESREL 2020 - The 30th European Safety and Reliability Conference ; PSAM 15 - 15th Probabilistic Safety Assessment and Management Conference, Nov 2020, Venise, Italy. ⟨10.3850/978-981-14-8593-0_5129-cd⟩. ⟨hal-02538360⟩



Record views


Files downloads